How OKJL handles your personal information and protects your account

When you create or use an OKJL account, we may collect the details needed to provide account access and support, including information you submit during registration, payment-related details required for deposits or withdrawals, and records connected with your account activity. Technical information, such as your device type, browser details and IP address, may also be recorded to help maintain platform security and improve the user experience. Cookies or similar technologies may be used for basic site functionality and service improvement, subject to the controls available in your browser. Please provide accurate information and share only the details required for your account and selected services.

Information collected through the platform may be used to manage your account, support deposits and withdrawals, verify transactions, respond to customer enquiries and maintain reliable service operations. It may also help us present relevant promotions, review activity for fraud prevention, protect the platform and support responsible participation for Philippine adults aged 21 and above. Information may be retained where necessary for security, service administration or applicable legal requirements. OKJL does not sell personal information or share it for unrelated third-party marketing. Access is limited to purposes connected with operating, supporting and improving the service.

OKJL does not provide personal information to unauthorised third parties. Where a deposit or withdrawal requires external payment processing, limited information may be shared with the relevant trusted payment service provider only as needed to complete or verify the transaction. Information may also be disclosed when required by a valid request from a government authority or law-enforcement body. In those circumstances, disclosure is limited to what is reasonably necessary and permitted. Service and technology partners handling platform functions are expected to protect information under appropriate confidentiality and security obligations.

OKJL uses industry-standard SSL encryption to help protect your personal information while it is being transmitted. Data transfers are encrypted and monitored to help keep account details, transaction records, and other sensitive information secure. Our security systems are reviewed regularly, with relevant updates and protective measures applied when needed. Two-step account verification also helps reduce the risk of unauthorised access. If unusual activity is detected, precautionary action may be taken automatically. Our trained support team is prepared to respond to security concerns as quickly as possible. You should also use a strong password, keep it confidential, and update it from time to time.

You may request access to the personal information held about you and ask us to correct details that are inaccurate or incomplete. You may also request account information to be deleted, although certain records may need to be retained to meet financial, legal, security, or dispute-resolution requirements. You can opt out of marketing messages through the available platform options. Cookie preferences may be managed through your browser settings. If you have a privacy question, complaint, or concern, please contact the OKJL support team. We aim to review and respond to requests as promptly and fairly as possible.

We retain information for as long as your account remains active when it is needed to provide services, support account access, maintain transaction records, and improve the platform experience. After an account is closed, some information may still need to be kept for a defined period to meet applicable financial and legal obligations. Transaction records may generally be retained for up to five years because they can be required for accounting, compliance, or dispute resolution. Marketing preferences and certain gaming history details may be removed when you request this, subject to applicable requirements. Once the relevant retention period ends, information is securely deleted or destroyed using methods designed to prevent recovery. Retention practices may be reviewed periodically to support responsible data handling.

OKJL may revise this Privacy Policy when necessary to reflect service, security, legal, or operational changes. Where a change is material, we will provide notice through the platform or by email when appropriate. The effective date of the latest version will be shown on this page. Continuing to use the platform after an updated policy takes effect means you acknowledge the revised terms. If you do not agree with a change, you may contact our team before closing your account to discuss your concerns. The current version of this Privacy Policy will always be available on this page.